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FAQ

Frequently asked questions by customers about Baymoar's policies and more.

  • WHERE IS BAYMOAR LOCATED AND WHERE IS IT MADE?

BAYMOAR IS LOCATED IN SAN FERNANDO VALLEY, LOS ANGELES. CURRENTLY OPERATING ONLY ONLINE. OUR PRODUCTS ARE MADE IN THE US.
  • CAN I RETURN AN ITEM THAT I HAVE USED?

SORRY, ONLY PRODUCTS IN NEW UNUSED CONDITION WILL BE ACCEPTED FOR RETURNS.

 
  • HOW MUCH TIME DO I HAVE TO RETURN AN ITEM THAT IS NEW?

YOU HAVE 15 DAYS AFTER YOU RECEIVED YOUR ITEM. IT SHOULD BE RETURNED TO US WITHIN THE PERIOD.
    • DO I HAVE TO PAY FOR RETURN SHIPPING?

    RETURN SHIPPING IS FREE! (AS LONG AS THE ITEM IS RETURNED ON TIME AND IN NEW CONDITION; OUTSIDE THE U.S. RETURN SHIPPING IS PAID BY BUYER